In most cases, orders are shipped within 4-7 business days.

Preorder items generally take 10-15 business days for order processing and production.

Please refer to individual product details for estimated shipping dates.

If you are placing an international order, we are unable to guarantee the timeliness of arrival of your package, although orders arrive in 2-4 weeks in most cases. There may also be duty payments required at the time your package arrives, we are not responsible for the additional costs incurred on international orders.

Shipping and delivery dates are not guaranteed unless specified. 

Due to COVID-19 and the current logistical issues that are currently occurring throughout the United States, shipments are subject to delay. Please contact us if you have any questions regarding your order's shipping status. 

Lost or missing packages for orders showing a delivered tracking status are not eligible for replacement or refunds. Once a package leaves the fulfillment facility with the carrier, delivery is beyond our control. Check with your neighbors and contact your local post office for a GPS location of where and when the package was dropped off.